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Employer Help
Contents:
- Home Page
- Employer’s Start Page
- Create Account – Registration Step 1.
- Create Account – Registration Step 2.
- Registration Confirmation
- Your eBullpen – Home Page/Control Console
- Adding Jobs – Defining a New Candidate Search
- Managing Candidate Searches
Welcome to eBullpen. This is the Internet’s newest way to bring job seekers and employers together using personality as the key. We do not use resumes to make introductions or connections, but rather experience factors and a personality trait indicator based upon the “Big 5” personality assessment. The animation represents the eBullpen community.
If you are a job seeker, looking for work, or an employer looking to fill an open position, find the areas of the website by clicking on the employer (blue-colored) links, or the job seeker (orange) links and set off down one of those paths. Feel free to navigate the top level buttons, as they contain useful knowledge. Then, click 'Job Seeker' or 'Employer' buttons to choose your path from those pages.
Once you have chosen your path, the content will become more specific to employers or job seekers. Make sure that if you do sign up with us, using your credit card, you are signing up correctly as an employer or job seeker, because the paths are very different. Finally, please read our terms and conditions of use and of sale, and our privacy policy. If you continue to navigate our site, it is assumed that you have read and accept them. In case of any conflict between any part of the site and those in Terms and Conditions of Use and Sale, the Terms and Conditions will prevail.
Welcome to eBullpen and the Employer’s start page of our website. If you are actually a job seeker, you need to get back to our homepage by clicking on the bull in the top left corner of your screen, or directly to the Job Seeker’s side of the site with the yellow "Job Seeker" link towards the top right of the page, or by clicking here.eBullpen’s aim is to connect job seekers and employers in an online environment in a new method that matches candidate personality factors and job experience to those that an employer is seeking. Because the dimension of personality is added to the search, the speed and quality of creating a candidate pool can be increased.
eBullpen uses a personality survey, based on the widely recognized and researched “Big 5” model of personality, along with key job qualifiers to create a profile for each unique job seeker in our database. You, as an employer registered with eBullpen, can search that database of job seekers by creating a job profile, using our employer’s survey to define the kind of person you are looking for. The search engine is capable of allowing you to change the relative weights of various factors to help you refine and refresh your search as often as you like within a subscription period, after the initial search.
An important word about what eBullpen is not: It is not somewhere for job seekers to search jobs, or to post their resume. Nor is it a site for employers to post jobs that are searchable. This is a person to person connection service that helps connect job seekers and employers who match each other’s parameters. Like other sites, this one does not guarantee that job seekers will find a job, or that employers will find workers. It is simply another way to connect people who have a common purpose of filling a job opening.
Search subscriptions start at $149.00 As you move around this start page, you will see a number of links to take you to other sources of information about our system and business. Please feel free to click any link for more information.
If you are ready to go ahead and sign up to give eBullpen a try, please click on “create account”, which will take you through the process of registration. You will need a valid credit card to complete the process.
Finally, please read our terms and conditions of use and of sale, and our privacy policy. If you continue to navigate our site, it is assumed that you have read and accept them. In case of conflict with anything else on the site, the terms and conditions will prevail.
3. Create Account – Registration Step 1.
This is the path down which you travel in order to register with eBullpen as an Employer, and get into the system to be able to run searches for Job Seekers.
Page 1- enter your contact information, along with your company information and your future login information. You can create a username, or the system will default to identifying you to job seekers by the first portion of the email address you use to register (everything before the ‘@’ symbol). Even though the system will call you by your real name, job seekers will only see your username, if you created one, or email if you didn’t. When you engage in a one to one conversation with a job seeker, you should identify yourself correctly.
4. Create Account – Registration Step 2.
In step 2, you are asked to select from one of 4 standard search packages. If you want more usage of the site than these packages permit, please contact us. A more complete description of each package is behind the “Subscriptions” Tab at the top of the Organizer. If you have a promotion code from a specific E-mail from us, you may enter it and click “apply”. The correct percentage or dollar discount will be applied to your subscription. You agree, by checking the box, that you have read and understood/agree to our terms and conditions of Sale, Use, and Privacy, then enter your credit card information. The CVV2 box is a little thing where you enter a separate number that is printed somewhere on the card to prove that you have actual possession of the card, and reduces fraud. There is a graphic to show you where to look for it. Then simply submit your order.
5. Registration Confirmation
You will receive a confirmation of registration, which includes a button for printing a receipt. It is recommended that you do so. You will also be e-mailed a receipt from us, and a confirmation of your username and password.
You can then "go to my eBullpen”, which is your personal Employer’s Control Console.
Both your username or ENTIRE registered E-mail address can be used for logging into the site. The most important thing to remember is your password, which will work with both your E-mail or your username as login. If you happen to forget your password, you can click the "forgot your password?" link in the login area, and your old password will be cancelled and a new temporary one will be E-mailed to you. You can and should change your password, once you have logged back in again, because the one we send to you will probably not be one you will remember easily.
6. Your eBullpen Control Console
Your account home page is called ‘My eBullpen’ and can be accessed by logging in to any login screen. Once you are logged in, you are in a SSL encrypted and secure area – all of your transactions and communications are secured. Your ‘Home’ screen is the default screen when you login, and contains all the active candidate searches you have created.
The left page shows your active ‘Jobs’ – your candidate searches, the number of candidate matches in each and the number of jobs left in your subscription that you can create. A flashing icon next to the job name indicates there are new job seeker matches since your last visit. The left page of the Home screen is also where you can create new jobs.
All jobs containing ‘Online Interviews’ (candidate messages), can be found on the "Interviews" tab and the number of unique candidate interviews each job contains will be listed there.
There are links on the top of the organizer Home page, "Jobs" (you are here), "Matches", "Candidates", "Interviews", "Profiles" "Subscriptions" These pages are described below
Jobs - This tab is where all of your current active candidate searches are listed. You can also access any archived jobs from a link on this page, as well as add new jobs (see above)
Matches - Job seekers who match your searches are listed here categorized by your search title. You can switch between candidate match lists by selecting the desired title you created on the left page (drop down selector). Candidates are presented in order of percent match to your specification.
The Candidate List is the place to save candidates presented to you in database searches for candidates. When search results are shown, clicking on a candidate’s name will open their profile. From this screen, adding candidates to the list can be done by clicking ‘Add To Candidate List’ button that appears underneath the candidate’s profile.
The Candidate list screen contains all candidates under consideration for all candidate searches, and can be sorted by Name, Job, Rating, or Interview Status by clicking on the category in the heading bar. Contacting any candidate by clicking on their name to view their profile, and clicking ‘Invite To Interview’.
Because running a database search is dynamic, you should add all candidates you wish to further evaluate and communicate with to the Candidate List.
Interviews - This is the location of your communication records with candidates. You can send messages to matching candidates, describe your opportunity, receive replies from them, and request further information from them from this confidential area. All interviews are sorted by search title, and you can switch to any active candidate search by selecting that title from the drop down box on the right.
From here, you can examine and amend your profile as an employer, as necessary, including being able to change your password. You should do that if you feel your password has been compromised, or if you forgot your password on login and had a new one E-mailed to you. This will be a randomly generated one from the system, and you should change it to something you remember, once you get logged in. Remember that the registered address must match the current credit card on file billing address.
Here you can make changes to, your subscription with eBullpen, including your credit card details. If you want to purchase more candidate searches, you can upgrade your subscription, but the system does not allow a downgrade. If a subscription expires, you can start over.
7. Adding Jobs / Defining a New Candidate Search The first step in creating a new candidate search is to click ‘Add Job’ from your ‘My eBullpen’ Home page. The “New Job” page opens where you are taken through the following steps:
1. Name your job search. (If you are creating a second or third job, the system gives you the choice of recalling previous profiles in a drop-down, to save you time, if the job is the same as a previous one, or you only want to change a couple of things about it, you can select a previous job profile to copy to your new job, or skip this step to create a totally new search).
2. Choose the Industry you are in (can change up to 3 times after creating) The Department (field) the job is categorized in, and the Zip code location of the job. Seekers will be matched by proximity, and some willing to relocate will be shown in your search results. The Department and Zip code are fixed fields that cannot be changed so choose carefully.
3. Select the adjustable search criteria: Organizational Level, Experience (in years) Salary (in hour/week/year scale. DO NOT USE COMMAS to indicate amounts) and Job Type (Part-time, Full-time, etc)
4. The next step is the Personality Survey which you get to by clicking “Next”. You will see a series of statements with buttons beside them. Read each statement and think about how important it is that your candidate exhibit that personality trait. Click the circle that corresponds with how important that trait description is for the person you are looking for. There are 40 questions.
Once completed, the system runs an instant search, based on equal weight to all the criteria you entered. You will see any new system matches, indicated by a blinking icon next to the candidate’s name or I.D. To see and candidate’s profile, click on their name, and if you want to add them to the candidate pool for that job, click the “Add to Candidate List” button below their profile.
Match results are dynamic and will never contain the same results twice (due to new or deleted job seeker membership) so move those seekers you wish to pursue further qualification with to your candidate list to capture them.
8. Managing Candidate Searches
To view details of any job, click on its title from the left page of the ‘Home’ screen and you will be brought to the page to manage that candidate search.
On the left side of the ‘Job’ page, you will see the current job seeker matches the system has made for you. This list is dynamic. Click any candidate to view their profile and capture them in your Candidate List.
On the right side of the screen you have the ability to change the relative importance of most of the search criteria, to give them greater or lesser weight in the search. You could, in theory, set all these to "very important", but best results are obtained if you set each criteria item in relevance to the others. If you set all criteria the same, you will get the same results as you did last time. You may not change the zip code of the job location or the discipline or department at all, and you may only change the Industry you are searching three (3) times. Some things within the search remain constant, or have limited flexibility, in order to allow you unlimited refinements to all the other criteria of your search for as long as your subscription lasts.
You can get back to your original search results by re-setting all the criteria to their defaults.
Contacting Candidates – Online Interviews
If you click on the name of a matched job seeker, you will get to see that person’s experience profile, and whether that person is currently logged in. You have two choices beneath that. First, to invite that person to an online interview, in which case you will see a dialogue box where you can send the person a message. If it is your first message to that person, you should identify yourself, your company, city and state, e-mail address, and the job you are looking to fill. This gives the job seeker a sense of security that he or she is talking about a real opportunity. When the Job Seeker comes to the online interview room, the system will allow him or her to click your user name and see the company you represent and the city you are in. Job Seekers cannot initiate contact with employers, only respond to messages from employers or send a new message in an existing message string.
A word or two about online interview "etiquette". We ask everybody to conduct themselves properly in our interview rooms, and as if a proper interview is going on. We do not monitor interviews, but we do keep them, so everything is recorded. Think of it as being like the security camera in the convenience store. Most of the time, the information it tapes is of no importance. Also, employers should apply the legal and professional parameters of interviewing candidates in the online interview forum with the same importance as face-to-face or telephone conversations.
The Second option you have with a particular job seeker is to add him or her to your candidate list. This enables you to “save” people when you run other searches, where the criteria weightings change, and that person may not show up in a refreshed search. It also enables you to 'keep' these people as contacts after your search subscription expires, for as long as your annual registration is current, provided, of course, their registration is also current.
Once your invitation to interview has been issued, you will find that on your eBullpen home page, the right hand page now has details of the interview behind it, because you have initiated it.
After sending a message to a job seeker, simply return to your ‘Home’ screen to close the session. You can return to the session and add messages or read responses anytime by clicking on the candidate’s name from the interview list on your ‘Home’ screen or ‘Candidate List screen.
The purpose of the online interview is to further qualify the job seeker for the job you have in mind. When you have gleaned enough information either to move the process forward with a Job Seeker, or to exclude him or her from your search, you may terminate the interview. DO NOT confuse this with just ending the interview session or signing off, because hitting the "Terminate Interview" button will do exactly that. You cannot re-open the interview, and the Job Seeker will be notified of the termination. You will be asked if you are sure, when you click that button.
Similarly, you can expire an entire job profile, probably because you have sufficient candidates to move forward, The use of that button is also irreversible, and you will be asked if you are sure. The effect is to expire the job, terminate all open interviews for the job, advise all the interviewees, and move all the information to your archives, where you can access the records.
If you did want to "re-open" the job, you would use the "Add Job" function in your home area, and start over with the saved profile. The action will decrement one job from your subscription to do so.
From your home page, therefore, you can control your positions and your interviews, all at once. Job Seekers get an instant notification of interest from you, if they happen to be on the site at the time you send the invitation. They may come straight to the interview room, and you can start a dialogue.
If they are not on the site, they are sent an E-mail by the system, notifying them to come to the site and respond. Similarly, if you are not on the site when somebody responds in the interview, you will receive an advisory e-mail. Each time either an employer or a Job Seeker has new activity to respond to, they are sent an E-mail by the system. You should configure your SPAM filters to allow e-mails from support@ebullpen.com Never solicit personal information such as social security numbers in the online interview environment. We warn job seekers against suspicious activities.
Some interviews can be live, others may be on a time-lapse basis, because you and the job seeker are not on the site at the same time. Your private interview is kept open and secure by the system until one of you terminates it, or until either your or the job seeker’s subscription ends. If you are in a "live" interview situation (both you and the job seeker are logged in at the same time and are in an online interview together), you should use the refresh button provided in the interview header each time you send text, or want to see if there's a reply to your text.
Although we do not store or solicit resumes on the site, we know that at some point, you will probably want to see a job seeker’s resume. It is fine to ask, but please don’t have them attempt to post it in the interview room. The system is designed to block the cutting and pasting of resumes. They should E-mail, fax, or mail it to you, outside of the eBullpen system. You might also ask a Job Seeker to see his or her eBullpen personality feedback report, which they would also send you outside of the system, as a PDF file, if they care to.
Some employers will require very specific qualifications for a particular job, which are non-negotiable. It is fine to ask for these in the initial invitation to interview to save yourself and non-qualifying job seekers time.
The system is designed for ease and clarity, and even allows you to rank interviewees, once you have had a chance to chat. You should keep your own notes, of course, but the whole conversation is kept in the interview room, and you can access the records for as long as your registration lasts.
A word about the system’s search capability: the entire searching system is dynamic, so each time you come to the site, or change something relevant, or even hit the refresh button, the search is re-run to pick up any new members who fit. So, each time you leave, you should consider moving any candidate who looks promising to your candidate list, in case that person drops out of the search the next time you run it. That way you can still contact and have access to that Job Seeker.
We hope you enjoy using our system. It should reduce the number of resumes you have to read through to get to a real interview shortlist. eBullpen is about getting people talking and being more in control of what happens. Please treat this as part of the hiring process and, of course, we ask job seekers to treat it as seriously at their end.
Good luck from all of us at eBullpen!
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